Managed IT Services
If you have no existing IT staff and need support at every level, we offer Fully Managed IT Service. If you have an internal IT staff to address regular service desk issues but want our tech experts to handle everything else, you’ll want our Co-managed IT Service.
(Don't worry if you're not sure which option you need — our experts will help you find the right solution for your business.)
Here are five core services that are part of our Managed IT Services options.
Our service desk technicians are available to help with everyday needs such as onboarding users, deploying systems, and managing operating systems and software. And so much more.
Sagiss clients are assigned a dedicated service desk technician for their IT support services, as well as a dedicated account manager, to provide consistent rapid response, resolution and high-quality service they deserve.
.jpg?width=700&height=325&name=3_Virtual%20CIO%20(vCIO).jpg)
With a managed service provider's virtual Chief Information Officer offering, you get the expertise of a CIO without the salary and expense. A vCIO is your trusted technology advisor, giving you the confidence that you're technologically equipped to meet your business goals.Benefits of hiring a vCIO include:
- Flexible IT solutions
- The resources of a full-time CIO (without the cost)
- Cost reduction
- Clear communication
- Comprehensive consulting
Recognizing abnormal network traffic is an early step in identifying and neutralizing larger threats.
We install a black box (an in-house built computer) onto each client's network. The black box allows us to access the network for diagnosing and fixing network issues.
We live by a simple code: If you didn't document it, it didn't happen.
Creating a map of the network can save hours when diagnosing a network failure, especially when someone new needs to work on your network.
Network documentation pays for itself by:- Resolving IT support questions faster.
- Enhancing your network’s security.
- Speeding up your disaster-recovery process.
- Stopping the brain-drain.
IT Asset Management (ITAM) plans for the procurement, deployment, and retirement of your company's crucial tools, including hardware and software licenses.
Keeping proper inventory lets us advise when it's time to update or upgrade systems or migrate to new solutions.
Managed Cloud Services
Ready for the cloud? The cloud continues to transform how companies do business. Sagiss has the tools and credentials to get you started today. And as a Microsoft Gold Partner, we can have you up and productive in no time with our Managed Cloud Services.
Collaboration and Productivity
Sagiss’ experts will have your whole team set up and working together seamlessly in no time using the gold standard of productivity and collaboration tools.
Stay connected via chat, calls, and video conferencing with Microsoft Teams. Share files and information with SharePoint.
And Microsoft’s suite of business apps—Word, Excel, PowerPoint, OneDrive, and more—ensure you have all the tools needed to get the job done.
Cloud Platform
When you decide to build or move your business IT infrastructure to the cloud, you’ll have a number of public and private cloud platforms from which to choose. Which one is most secure, cost-effective, scalable, and more importantly, fits your business needs?
Unless you already have a team of in-house, cloud-savvy IT professionals, you need expert guidance and a cloud platform on which you can depend 24/7.
Microsoft Azure is a reliable and versatile cloud solution any company of any size can use. Sagiss has the Microsoft Azure experience to deliver everything from cloud migration services and cloud license management to managed cloud security services and setting up cloud backup services.
Microsoft Solutions Partner
Our Microsoft Gold certifications demonstrate our best-in-class competencies within the Cloud Platform and Cloud Productivity sectors.
As a direct Cloud Service Provider (CSP), we buy our licenses directly from Microsoft, meaning we do not operate through a re-seller.
So when issues pop up, we can cut out the middleman and get help straight from Microsoft.
.png?width=544&height=290&name=1_Microsoft%20Solutions%20Partner%20logo@2x%20(1).png)