Shouldn’t Your MSP be a Little More Invested in You?
We’ve got the services, experience, and expertise to
maximize the strategic value of all your technology investments. It’s The Sagiss Way.
Shouldn’t Your MSP be a Little More Invested in You?
We’ve got the services, experience, and expertise to
maximize the strategic value of all your technology investments. It’s The Sagiss Way.
Managed Services to Keep You Secure
As a managed services provider, Sagiss does more than close support tickets. We apply decades of technology experience to drill down, expose, and resolve root-causes, keeping you and your data secure.
Even more, the Sagiss team helps companies of every size—including yours—access the latest technologies and turn them from mere necessities to foundational assets that drive business strategies. All of this allows you to boost efficiency, focus on your core business, and drive business growth.
Managed Security Services
From firewalls to data backups, user training, and more, our multi-layered protection keeps your tech assets and data secure.
Managed IT and Cloud Services
Whether you have an existing IT infrastructure or want to leverage the cloud, we have the tools and credentials to get and keep you going.
Our Customers Say it Best
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"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum."
"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum."
Certifications, Credentials, and Affiliations
Our certifications, credentials, and partnerships are part of why we’re the right choice for turning your managed infrastructure into a strategic asset.
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The Latest From the Sagiss Blog
5 Questions You Should Ask Your MSP Before 2025
Sep 25, 2024
What is Private Cloud Architecture?
Sep 23, 2024
Where You Are, We Are
At Sagiss, we have clients all over North Texas, and that’s where we call home. That means we’re big enough to serve your every managed IT and security services needs, while still knowing you personally— like neighbors should.
Frequently Asked Questions
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When was Sagiss founded?
Sagiss was founded in 1997 by Karl Springer and Jim Lancaster.
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What is Sagiss' company ownership and structure?
Sagiss is a Texas LLC owned and operated by co-founder Karl Springer and Travis Springer.
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How many employees does Sagiss have?
Sagiss currently has around 30 employees.
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Does Sagiss use full-time or contract employees?
All of Sagiss' employees are employed full-time and work out of our office in Las Colinas. And all of our employees must pass background checks. We do not employ any contract or offshore labor.
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What certifications and training does Sagiss have and use?
Sagiss holds several Microsoft Gold partnerships. We are also a direct cloud solution provider (CSP) with Microsoft. This means we work directly with Microsoft, not a distributor. Additionally, we have a Premier Support Agreement that guarantees support and escalation from Microsoft for both our Sagiss and our clients. Sagiss employees undergo continuous training on the latest tools and technologies and hold a variety of certifications.
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Has Sagiss been part of any mergers and acquisitions?
Sagiss has never been involved in a merger or acquisition.
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What is Sagiss' operational capacity?
Sagiss has more than 60 clients ranging from 5 to 300 employees and over 100 locations nationwide. Depending on the size and needs of our clients, Sagiss provides fully managed services or co-managed services, working with an internal IT team.
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How are contracts structured?
Our contracts have an initial term of 12 months, after which they become month-to-month.
Sagiss uses a hybrid pricing model. This means we charge a fixed fee for our proactive services and bill hourly for reactive services. Many other providers use an "all you can eat" model that is billed by the user or device. It is important to note there is no true "all you can eat" pricing. Software licensing, hardware, and project work are rarely covered. Depending on the provider, things like new workstation configurations, user on/off-boardings, and application updates may not be covered.
We believe our hybrid model appropriately balances costs and the service requirements of our clients.
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How does the onboarding process work?
Sagiss charges a one-time fee to onboard a new client equal to one month's services. The onboarding process includes the deployment of all Sagiss tools as well as on-site documentation of the network, applications, and any relevant processes.
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What insurance and liability protection does Sagiss carry?
Sagiss' limitation of liability is covered by a $1,000,000 errors and omissions policy. It is not limited to any multiple monthly fees.
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How can I learn more about Sagiss' internal controls and processes?
Sagiss maintains current MSP Cloud Verify and SOC II Type 2 reports on our managed service operations. These reports are performed by third parties and are available by request.
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Can I visit the office?
Sagiss encourages both current and prospective clients to visit our office.
Ready to Get Started?
The Sagiss Way makes IT easier and helps you turn necessary technology into a strategic business asset.